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The experience was offered as part of McDonald’s policy to invite suppliers to gain a full understanding of how the business works, putting them in a stronger position to offer the most relevant and appropriate services.
Tribal provides McDonald’s with an e-learning service that is part of ‘Our Lounge’, a web site for all their 65,000 front-line staff, which offers them lots of useful advice on things like opening bank accounts, planning holidays, talking to your child’s teacher and gaining access to discounts from organisations such as BSM and Gap. Our part, called ‘My Learning’, provides the opportunity for employees to improve their English and maths skills and gain a national qualification equivalent to GCSE, all done on line with support from a network of e-tutors.
Speaking about his experiences, Martin says: ‘Barry and I learnt a great deal about the reality of working at McDonald’s and were impressed by the happy atmosphere, the quality of the teamwork and the intensity of the work when it gets really busy. The crew treated us with great kindness – they were very natural and generous towards us. Despite being a group of 25 including 15 nationalities, the McDonald's approach creates a powerful sense of team membership and working together very quickly.’
The day also revealed some interesting facts about McDonald's, including: