Welcome to Tribal support

Welcome to the Tribal support page, where you will find technical support for your software.

Microsoft Vista® Statement
All existing product lines are in the process of being tested for Microsoft Vista compatibility, and are available for evaluation should you wish to test them before you purchase. VLE (virtual learning environment)-ready and web-based products run on Microsoft Vista and new products are compatible with Microsoft Vista.

Should you have any specific concerns please do not hesitate to contact the support team at .

FAQs and troubleshooting
Click on the options in the left hand menu and find answers to frequently asked questions and troubleshooting solutions for each product. 

Top product issues

  • Windows XP Service Pack 2: Security notice
  • English in Action Entry 1: Nothing happens when I select 'Enter'
  • How do I install Target Skills on a network server?
  • Screener update - Basic Skills Screener Upgrades
Technical support
Tribal offers a standard 60 days' free technical support in the use of all our products. In addition, we have recently launched a support service to cover your organisation beyond the 60 days that includes:
  • access to online documentation
  • telephone support
  • face-to-face advice and advanced training workshops
  • possible discounts on future product service.

Further help
If you cannot find the information you need in this section, you can contact us by phone at , or by e-mail at .

 

Target Skills Gold